Heathrow Express wins three awards at the UK Employee Experience Awards 2021

Congrats to Heathrow Express on winning three awards at the UK Employee Experience Awards 2021! The rail operator have won the Gold Award for Employee Experience in a Crisis – Staying Connected:the Gold Award for Employee Training and Development – Continuous Learning and the Silver award for Use of Digital Technologies and Transformation.

Whilst Heathrow Express maintained a service throughout the duration of the COVID-19 pandemic, it also faced the lowest passenger numbers on record. The fastest route from London to Heathrow also supports Heathrow in providing the best airport service in the world.

As a result of the pandemic, it restructured the business to both futureproof and differentiate the brand and transform employee and customer experiences.