We have a specialist team of consultants that support our membership organisations and clients on a range of projects across the rail industry and other sectors. Our specialists deliver quality insights, tools and support to help businesses with their workforce planning and forecasting.

Our office is based in central London, with team members throughout the UK to support to organisations regionally and locally.

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Neil Robertson

Chief Executive

Neil joined NSAR in 2015 from the utility sector, where he was CEO of the Energy & Utility Skills Group. Before this, he was CEO of the British Institute of Innkeeping, a professional body and awarding organisation.

Prior to these sectoral CEO roles, he held senior positions in government departments for education and business, where he had responsibilities in skills, employability, English and migration, regional economic development and European Structural Funds.

Neil has also worked with Babcock, City & Guilds and the Scottish Qualifications Authority. He started working life as a trainee quantity surveyor for GA Group, before studying and tutoring at Edinburgh University, specialising in socioeconomic theory.

In his spare time, he likes fixing and riding motorbikes and planting trees.

Senior Team

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Kim Millen

Chief Operating Officer

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Barry Smith

Head of Assessment and Skills

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Mark Holmes

Head of Membership and Development

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Michelle Russell

Head of Workforce Analytics

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Matt Arnold

Head of Marketing and Communications

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Neil Franklin

Workforce Planning Advisor

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Angi Bell

Senior Internal Compliance, Reporting & Projects Manager

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Alan Fearon

Business Development Manager

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Jordan Hayward

Marketing Executive

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Kathryn Sanderson

HR Manager

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Liz Emery

Quality Assurance Manager

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Matt Goody

Digital Analyst

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Mike Falconer

Internal Compliance & Delivery Manager

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Nicola Hope

Business Development Manager

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Santi Alvarez

Apprentice

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Sophie Reid

Content Writer

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Sumayyah Jn Pierre

Executive PA to CEO & Office Manager

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Brian Colebrook

Quality Assurance Manager

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Cindy Major

Quality Assurance & Internal Compliance Support Manager

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Cordelia Hamilton

Financial Controller

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Dean Hingley

Quality Assurance Manager – Delivery

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Fahmida Choudhury

Office Admin (Apprentice)

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Jan Hindhaugh

Quality Assurance Manager

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Nigel Tilling

Quality Assurance Manager

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Sam Goody

Apprentice

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Stephen Warbuton

Quality Assurance Manager – Delivery

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Steven Copeland

IT Manager

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Steven Morley

Quality Assurance Operations Manager

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